← Oregon Experience Group LLC

Passenger Waiver & Release

Effective Date: July 7, 2026

This Passenger Waiver & Release applies to transportation, game-day travel, and related services operated by Oregon Experience Group LLC and its operated brands, including QuackTrips and DamTrips.

Passengers may be required to review and accept this Waiver & Release during the booking process before completing a reservation.

By booking, boarding, participating in, or using transportation or services provided by Oregon Experience Group LLC or one of its operated brands, you acknowledge and agree to the terms below.

1. Assumption of Risk

I understand that passenger transportation and game-day travel involve inherent risks, including but not limited to:

I voluntarily assume all risks associated with participating in transportation or related services operated by Oregon Experience Group LLC or its brands.

2. Boarding, Deboarding, and Pickup Locations

I understand that pickup and drop-off locations may include public streets, park-and-rides, hotels, commercial properties, stadium areas, or other third-party locations.

I am responsible for my own safety while waiting for the coach, walking to or from pickup locations, boarding, deboarding, and moving through public or private areas.

Oregon Experience Group LLC is not responsible for damage to vehicles, theft, towing, parking citations, personal injury, or other incidents that occur while passengers are waiting for the coach, parking at a pickup location, walking to or from a pickup location, or using a third-party property.

TriMet, hotel partners, property owners, venue operators, and other pickup-location partners are not legally liable for Oregon Experience Group LLC bookings, passenger conduct, vehicle damage, personal injury, or trip-related claims unless expressly required by law.

3. Personal Property

I am responsible for my own personal belongings.

Oregon Experience Group LLC is not responsible for lost, stolen, misplaced, or damaged personal property, including bags, phones, wallets, keys, beverages, merchandise, clothing, mobility devices, or items left on the coach.

4. Passenger Conduct and Safety

I agree to follow all instructions from Oregon Experience Group LLC staff, hosts, drivers, transportation providers, venue personnel, and law enforcement.

I understand that Oregon Experience Group LLC may refuse service, deny boarding, or remove any passenger who is disruptive, unsafe, intoxicated, threatening, abusive, noncompliant, or otherwise creates a safety or operational concern.

Passengers denied boarding or removed for conduct reasons are not eligible for refund.

5. Alcohol and Outside Beverages

I understand that all passengers are responsible for complying with applicable alcohol laws.

Outside beverages, when allowed, must be canned, unopened, and limited to no more than two outside beverages per person unless otherwise stated by Oregon Experience Group LLC or the applicable brand.

No passenger under the legal drinking age may possess or consume alcohol.

Outside beverages must be disposed of prior to deboarding to the stadium or event venue. No outside beverages may remain on the coach or be consumed on the return trip home.

Oregon Experience Group LLC may restrict, deny, or dispose of outside beverages at any time for safety, legal, operational, or venue-related reasons.

6. Medical Conditions and Accessibility

I am responsible for determining whether I am physically able to participate in the transportation service.

I understand that I should provide accurate accessibility or mobility information during booking when requested.

Accessibility details must be provided at least 48 hours before the scheduled kickoff time for online booking. If the game is within 48 hours of kickoff, I understand that I must call Oregon Experience Group LLC before completing the booking so accessible coach availability can be confirmed.

I understand that Oregon Experience Group LLC will make reasonable efforts to accommodate accessibility needs but may need advance notice to coordinate the correct vehicle, boarding plan, or seating arrangement.

7. Minors and Supervision

Passengers under 21 years of age must be accompanied by an adult age 21 or older unless otherwise approved in writing by Oregon Experience Group LLC.

If I book for or accompany a minor or underage passenger, I accept responsibility for that passenger’s conduct, safety, and compliance with all passenger policies.

8. Third-Party Providers and Venues

I understand that Oregon Experience Group LLC may work with third-party transportation providers, drivers, venues, payment processors, hotels, property owners, or other service providers.

Oregon Experience Group LLC is not responsible for the acts, omissions, policies, restrictions, delays, or conduct of third-party providers, venues, event organizers, universities, athletic departments, or other third parties, except where required by law.

9. Release of Claims

To the fullest extent permitted by law, I release and hold harmless Oregon Experience Group LLC, its operated brands, owners, members, managers, employees, contractors, hosts, agents, transportation providers, vendors, partners, and affiliates from claims, damages, losses, liabilities, costs, or expenses arising out of or related to my participation in transportation services, game-day travel, pickup or drop-off activities, passenger conduct, personal injury, property loss, delays, event changes, or third-party conduct.

This release does not waive claims that cannot legally be waived under applicable law.

10. Emergency Medical Assistance

I authorize Oregon Experience Group LLC staff, contractors, drivers, hosts, or representatives to seek emergency medical assistance if they reasonably believe it is necessary.

I understand that I am responsible for any medical costs, ambulance costs, emergency care costs, or related expenses incurred on my behalf.

11. No University Affiliation

I understand that Oregon Experience Group LLC, QuackTrips, and DamTrips are independent transportation and fan travel brands.

They are not affiliated with, endorsed by, sponsored by, or officially connected to the University of Oregon, Oregon State University, their athletic departments, conferences, venues, teams, or ticketing partners unless expressly stated in writing.

12. Acknowledgment

By completing a booking, accepting this waiver, boarding the coach, or participating in the service, I acknowledge that I have read, understood, and agreed to this Passenger Waiver & Release.

13. Contact

Oregon Experience Group LLC
Legal Mailing Address: 3400 NE John Olsen Avenue, Suite 200
Hillsboro, Oregon 97124
Phone: 541-360-8705
Email: admin@oregonexperiencegroup.com